News

For Customers Outside Japan

Welcome to gisele — a jewelry atelier where each piece carries a story.

Thank you for your interest in my work.
At gisele, we create one-of-a-kind jewelry in Japan, inspired by the “cuteness” we once admired in childhood dreams.

Before placing your order, please take a moment to review the information below.

✦ Shipping
・We ship via Japan Post (International Parcel with insurance).
・Shipping restrictions or maximum insured value may apply depending on the destination country.
・All shipments include a tracking number.
・Please allow approximately 7 days for your order to be prepared for shipping.
・International delivery may take 1–3 weeks depending on the destination and customs processing.

✦ Customs & Import Duties
・Depending on your country’s regulations, customs duties, VAT, or other import taxes may apply.
・These charges are the responsibility of the buyer and are not included in the item price or shipping fee.
・We will declare the actual value of the item on the customs form.

✦ About My Jewelry
・Each piece is handcrafted using carefully selected materials such as natural gemstones, gold, and sterling silver.
・As every item is one-of-a-kind, small variations in texture or shape are part of its unique charm.
・If you have any questions about sizing, materials, or care, please feel free to contact us *before placing your order*.

✦ Returns & Inquiries
・Due to the handmade and one-of-a-kind nature of our jewelry, we do not accept returns or exchanges.
・We kindly ask that you review the product description carefully and reach out with any questions prior to purchase.
・If your item arrives damaged or if you have concerns upon delivery, please contact us within 7 days and we will do our best to assist you.

A small selection of my pieces is also available on the global marketplace Etsy.
Please feel free to choose the platform that best suits your needs.

Thank you for finding this little atelier called gisele.
May my pieces gently connect with your heart — even from afar.